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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alejandro Mejia

March 2, 2023

5  out of  5 rating by Alejandro Mejia
"(Translated by Google) Jasmine Ballesteros took care of me, she is a very kind graduate, she takes care of me perfectly every time I need help, (Original) Me atendió jazmín ballesteros es una licenciada muy amable me atiende perfectamente cada vez que requiero una ayuda,"

Efran Silva

March 1, 2023

5  out of  5 rating by Efran Silva
"(Translated by Google) excellent service and very friendly .. jasmin thank you for assisting me .. (Original) excelente servio y muy amable.. jasmin gracias por atenderme .."

Just Ducky 2

February 24, 2023

5  out of  5 rating by Just Ducky 2
"Have used Roger Clark State Farm for years, it's a family tradition three generations strong! They are always friendly and really care about the needs of their customers. Thank you Roger Clark crew !!"

Mirna Rugamas

February 17, 2023

5  out of  5 rating by Mirna Rugamas
"(Translated by Google) Jasmin is the best worker, she is very kind and takes her time to help you, I personally ask to talk to her every time I have a question, I give her 10 stars (Original) Jasmin es la mejor trabajadora es muy amable y toma su tiempo para ayudar a la je te yo personalmente pido ablar con ella cada bes q tengo alguna pregunta yo le doy 10 estrellas"

Maria Sanchez

February 9, 2023

5  out of  5 rating by Maria Sanchez
"Hands down best customer service experience I’ve had and made my day! Brennon (total rockstar) did an excellent job explaining everything, answering any questions I had, super patient, helpful and his energy was fantastic. Highly recommend!"

Brian Smith

February 1, 2023

5  out of  5 rating by Brian Smith
"Been with this agency for a decade now. Never a problem, always courteous, always prompt, always available. Very satisfied customer."

Andrew E

January 23, 2023

5  out of  5 rating by Andrew E
"Brennon was very informative and knowledgeable about the insurance instruments that I was seeking. Solid prices and ease of process. Thanks."

Jasmine Barrios

January 18, 2023

5  out of  5 rating by Jasmine Barrios
"(Translated by Google) Honestly the best experience when dealing with something super annoying like car insurance coverage. I appreciate the time taken to explain policies and clarify questions. Even learned about what life insurance policy worked best for me. Thank you. Honestly the best experience dealing with something not as fun as auto coverage. I really appreciate the time you took to explain the policies and clarify any doubts. In fact, I even came out learning about life insurance and which is the best for my family. Thanks. (Original) Honestly the best experience when dealing with something super annoying like car insurance coverage. I appreciate the time taken to explain policies and clarify questions. Even learned about what life insurance policy best worked for me. Thankyou. Honestamente la mejor experiencia lidiando con algo no tan divertido como cobertura de autos. Aprecio mucho el tiempo que se tomaron en explicar las policías y aclarar cualquier duda. De hecho hasta salí aprendiendo de seguros de vida y cual es la mejor para mi familia. Gracias."

Susan Withrow

January 13, 2023

2  out of  5 rating by Susan Withrow
"Whenever I call with an a question, that’s important to me and I can’t find the answer right away, they say they’ll research it and get back to me. It never fails, it’s on a Friday and they never called me back!!! So frustrating not even a message to say they are still working on it. I even called them back and left him another voicemail before the office closed and they still didn’t get back to me! Two calls one at 8:47 AM and another at about 4:10 PM and crickets!!"

Esther Tankersley

January 10, 2023

5  out of  5 rating by Esther Tankersley
"Brennon Felterman is the best. He’s always friendly, helpful and available. We have our Car, Boat and Home insured with Roger Clark State Farm."

Sherri Burris

January 10, 2023

5  out of  5 rating by Sherri Burris
"Love this agency. From the moment you walk into the office you feel like you’re home. It’s housed in a restored home in downtown Rogers. Brennon Felter is my agent and he was so helpful and professional. In the month I’ve had the insurance, he has called a couple of times to make sure everything was going smoothly. I’ve had Geico for 9 years and was tired of the yearly price increases. This State Farm agency is a breath of fresh air. If you are looking for car insurance, be sure and give Brennon a call. You won’t be disappointed."


December 22, 2022

1  out of  5 rating by Ruth
"Changing State Farm agents. I always struggled with this office. Front desk girl Joana always felt unwilling to help and when I was trying to reinstate my insurance, she told me all I had to pay was a certain amount. She sent me new insurance info and policy#. Then a whole week later I received a call from another rep to say I don’t have insurance. That Joana provided wrong info and have to wait for a refund that might not come back until next week. This is Christmas week and had travel plans. Now I have to cancel due to the fact that I don’t have insurance. Not empathetic at all."

Mary Radtke

November 7, 2022

5  out of  5 rating by Mary Radtke
"Someone made the comment about my claim saying, “State Farm really did you right” and I certainly agree! They really did."

Jerry Strode

September 8, 2022

5  out of  5 rating by Jerry Strode
"Good job.. On top of things"

Samuel Fields

May 1, 2022

5  out of  5 rating by Samuel Fields
"Always a good experience, been with them for years. I've never had any issues with any of my claims. Definitely recommend."

The NOW Documentary By: Chef Coty

January 1, 2022

1  out of  5 rating by The NOW Documentary By: Chef Coty
"There really should be an option for no stars. Its just an insurance provider. Never once spoke to Roger Clark. After getting into a car accident that I was not at fault State Farm did not even cover my rental and also expects 400 dollars to be sufficient for a down payment for a new car. Insurance companies are unethical and fraudulent."

Robbie Hudson

September 24, 2021

5  out of  5 rating by Robbie Hudson
"Roger Clark is very mannered and a great guy. Will do you right"

Zac Corter

September 18, 2021

5  out of  5 rating by Zac Corter
"Honest insurance"

Randal Rhoades

September 12, 2021

4  out of  5 rating by Randal Rhoades
"Good service, fair rates"

Dillon Walker

August 14, 2021

5  out of  5 rating by Dillon Walker
"An excellent insurance agency. Sasha helped me transfer multiple types of insurance seamlessly between states. She kindly and thoughtfully interacts with clients--highly recommend."

Becky Richardson

July 12, 2021

1  out of  5 rating by Becky Richardson
"My rates kept going up for no reason. I have never had a ticket or accident so I switched."

Kristoff Rand

June 6, 2021

5  out of  5 rating by Kristoff Rand
"friendly and helpful staff at this Rogers staple."

Armando Gonzalez

June 2, 2021

5  out of  5 rating by Armando Gonzalez
"People are nice"

Matt & Korey Cook

May 20, 2021

5  out of  5 rating by Matt & Korey Cook
"Sasha is a rockstar! She saved us over $500 on our home owners insurance and $720 a year on our car insurance. The process was easy and she walked me through all the options. For our home, we have better coverage for less! I would recommend you call Sasha today! After the switch, they handled everything with the mortgage company and sent the insurance cards immediately. I can not say enough great things about the service and the savings!"

Mike Doyle

April 27, 2021

5  out of  5 rating by Mike Doyle
"The whole office ROCKS!!!"